Terms & Conditions

Heartful Parenting provides educational and informational programs relating to areas including, but not limited to: preconception and preparing for parenthood; pregnancy and prenatal education; childbirth and Lamaze education; birth preparation and birth planning; postpartum recovery and support; newborn and infant care; parenting education and support; nutrition and general wellness education; and educational resources, research materials, book recommendations, checklists, worksheets, and other supporting resources.

The specific content, format, duration, schedule, and resources included will depend on the program purchased or registered for.

We reserve the right to modify, update, replace, or improve course content, instructors, materials, schedules, or methods of delivery where reasonably necessary.

All information provided by Heartful Parenting, including information shared during classes, presentations, discussions, handouts, recordings, research materials, worksheets, websites, and other resources, is provided for general educational and informational purposes only.

Our programs are not a substitute for individualized medical, clinical, psychological, nutritional, or professional advice.

Information provided through our programs should not be interpreted as a diagnosis, treatment recommendation, medical prescription, or individualized instruction for your specific circumstances.

We do not provide individualized medical advice regarding your pregnancy, birth, postpartum recovery, newborn, infant, or other health concerns through our educational programs.

You should continue to receive appropriate care from your doctor, midwife, obstetrician, pediatrician, GP, or other qualified healthcare professional.

If you have concerns about your health, pregnancy, baby, postpartum recovery, or any other medical matter, you should contact your appropriate healthcare professional.

Heartful Parenting provides educational information and support only. Our programs are not medical care and are not intended to diagnose, treat, prevent, or cure any medical condition. Information provided through our programs does not replace advice or care from your doctor, midwife, obstetrician, pediatrician, mental health professional, or other qualified healthcare provider.

We prioritize the safety and well-being of our participants.

You are responsible for your own health and safety while participating in our programs, whether online or in person.

If you have any medical condition, pregnancy complication, physical limitation, or other circumstance that may affect your participation, you should discuss participation with your appropriate healthcare professional before taking part.

If you or your partner feel unwell during a session, you should stop participating and seek appropriate medical advice.

Heartful Parenting does not provide emergency medical services. If you experience a medical emergency, contact your local emergency services or seek immediate medical attention.

Participation in our programs does not replace routine medical appointments, prenatal care, postpartum care, pediatric care, or any other healthcare recommended by your healthcare provider.

Heartful Parenting is an educational service and does not provide medical, midwifery, nursing, obstetric, pediatric, psychotherapy, or other licensed healthcare services unless expressly stated otherwise.

Participation in any Heartful Parenting program does not guarantee any particular outcome.

For example, we do not guarantee: pregnancy or conception; a particular type of birth; vaginal birth or VBAC; unmedicated or medicated birth; a particular labor or delivery experience; breastfeeding outcomes; postpartum outcomes; or specific newborn or parenting outcomes.

Every individual, pregnancy, birth, baby, and family is different. Outcomes may be affected by circumstances and factors outside our control.

Our programs are intended to provide education, information, preparation, and support—not to guarantee a particular result.

You are responsible for how you use and apply information provided through our programs.

You acknowledge that decisions relating to your health, pregnancy, childbirth, newborn, postpartum care, and parenting should be made based on your individual circumstances and, where appropriate, in consultation with qualified professionals.

You should not disregard professional medical advice or delay seeking medical care because of information received through our programs.

Registration may be completed through our website, registration forms, Google Forms, or other designated registration methods.

Payment methods accepted may include Google Pay, PhonePe, bank transfer, Venmo, Zelle, Razorpay, or other payment methods made available by us from time to time.

Full payment may be required before access to a course, class, or program is provided, unless otherwise stated.

You are responsible for providing accurate registration and payment information.

A confirmation email or other confirmation will be provided after successful registration and payment, where applicable.

We reserve the right to decline or cancel an order or registration where: payment cannot be authorized or completed; incorrect pricing or service information has been displayed due to an error; a program is unavailable; we reasonably believe the registration has been made fraudulently; or other circumstances prevent us from providing the service.

Where appropriate, any payment received for a cancelled registration will be handled in accordance with our applicable cancellation and refund policy.

When you submit an order or registration and payment is accepted, a contract is formed between you and Heartful Parenting for the services described at the time of purchase, subject to these Terms.

You should review your registration details carefully before submitting your order.

Any confirmation provided by us will contain, where applicable, the relevant course, date, time, pricing, and access information.

Cancellation and refund eligibility will be determined according to the refund policy applicable to the program at the time of purchase.

Unless otherwise stated: cancellation requests should be submitted before the program or course begins; once a course or program has commenced, cancellations and refunds may not be accepted; no refund will be provided for sessions already delivered; failure to attend a session does not automatically entitle you to a refund; and if you are unable to participate because of technical problems on your side, including an unreliable internet connection or unsuitable device, this will generally not constitute a failure to provide the service.

Any exceptions to our cancellation or refund policy will be at our discretion unless otherwise required by applicable law.

Regular attendance and participation are encouraged to receive the full benefit of our programs.

If you are unable to attend a scheduled session, please notify us in advance where possible.

Unless otherwise stated: missed sessions will not necessarily be repeated; a session may be considered forfeited if you do not attend within 20 minutes of the scheduled start time; we do not guarantee that individual missed sessions can be rescheduled; and course schedules and session times may be subject to change.

For online programs, you are responsible for having access to: a suitable device such as a laptop, tablet, or computer; a reliable internet connection; a functioning camera, where required; a functioning microphone, where required; and any software or applications necessary to access the session.

We are not responsible for interruptions, delays, inability to access a session, or loss of participation caused by your internet connection, device, software, power supply, or other technical issues outside our reasonable control.

We make reasonable efforts to provide programs at the advertised dates and times.

However, we reserve the right to reschedule, modify, suspend, or cancel a session or program when reasonably necessary, including because of instructor availability, technical problems, illness, emergencies, or circumstances beyond our reasonable control.

If we need to reschedule a session, we will provide as much notice as reasonably possible.

Where a program is cancelled by us and you are entitled to a refund under applicable law or our stated policy, the applicable refund will be provided.

All materials provided by Heartful Parenting are intended for the personal use of the registered participant. This includes, but is not limited to: videos and recordings, presentations, handouts, PDFs, worksheets, checklists, guides, graphics, written content, research summaries, course frameworks, educational resources, website content, and audio and visual materials.

All original materials created by Heartful Parenting remain our intellectual property or are used with appropriate permission.

You are granted a limited, non-exclusive, non-transferable right to use the materials for your own personal educational purposes.

You may not, without our prior written permission: copy or reproduce course materials; share materials with people who have not purchased or been granted access; upload materials to another website or platform; sell or redistribute materials; modify and distribute our materials; use our materials to create another course or educational program; or use our materials for commercial purposes.

To protect the privacy of participants and the intellectual property of Heartful Parenting, participants may not record, photograph, screenshot, reproduce, livestream, or distribute any portion of a class, workshop, presentation, discussion, or other session without our prior written permission.

This restriction includes audio recordings, video recordings, photographs, screen captures, and recordings made using third-party applications or devices.

Where programs include group discussions, support groups, communities, or interactive sessions, participants are expected to respect the privacy of other participants.

You must not share another participant's personal information, medical information, photographs, stories, recordings, or other private information outside the group without their permission.

Participants are expected to communicate respectfully.

We reserve the right to remove or restrict access for participants who engage in abusive, threatening, discriminatory, harassing, disruptive, inappropriate, or otherwise unacceptable behavior.

Our programs may include links, recommendations, references, or information relating to third-party websites, books, products, services, healthcare professionals, organizations, or other resources.

These resources are provided for informational purposes only.

We do not control and are not responsible for the accuracy, availability, content, products, services, or practices of third parties.

A recommendation or reference does not necessarily constitute an endorsement or guarantee.

We may provide research papers, studies, articles, book recommendations, and other educational resources.

Research and professional recommendations may change over time. While we aim to provide reliable and evidence-informed information, we do not guarantee that all information will remain current or applicable to every individual.

Participants should consider the date, source, context, and relevance of information and seek professional advice where appropriate.

Testimonials and experiences shared by participants on our website, social media, marketing materials, or other platforms represent the individual experiences of those participants.

Individual experiences vary, and testimonials should not be interpreted as a guarantee that another participant will experience the same results.

Commentary, articles, educational materials, and other content published on our website are provided for general informational purposes.

Such content is not intended to constitute individualized professional or medical advice and should not be relied upon as a substitute for appropriate professional care.

We collect and process personal information necessary to provide our services, process registrations and payments, communicate with participants, and operate our programs.

We will handle personal information in accordance with our Privacy Policy and applicable data protection and privacy laws.

You are responsible for ensuring that the contact information you provide is accurate and up to date.

We may use the email address, telephone number, WhatsApp number, or other contact information provided during registration to communicate with you regarding: course registration and confirmation; schedule changes; class reminders; course materials; payments; cancellations or rescheduling; and other information reasonably necessary to provide our services.

You are responsible for ensuring that your contact information remains current.

Electronic Communications: By registering for or purchasing our services, you agree that we may communicate with you electronically using the email address, phone number, WhatsApp number, or other contact information you provide.

Service-related communications may include registration confirmations, payment confirmations, scheduling information, course materials, reminders, access information, rescheduling or cancellation notices, and other communications necessary to provide the services you have requested.

These service-related communications are separate from marketing communications. You may opt out of marketing communications at any time using the unsubscribe instructions provided in the applicable communication.

To the fullest extent permitted by applicable law, Heartful Parenting shall not be responsible for any loss, damage, injury, medical outcome, or other consequence arising from or relating to participation in our programs or reliance upon information provided through our courses, classes, resources, website, or other services.

We are not responsible for circumstances outside our reasonable control, including technical failures, internet interruptions, third-party service failures, or changes in circumstances affecting pregnancy, childbirth, postpartum recovery, newborn care, or parenting.

Nothing in these Terms excludes or limits any liability that cannot legally be excluded or limited under applicable law.

To the extent permitted by applicable law, you agree to take responsibility for your use of our services and to indemnify and hold Heartful Parenting harmless from claims, losses, damages, liabilities, or expenses arising from your misuse of our services, violation of these Terms, or infringement of another person's rights.

We reserve the right to refuse registration, suspend access, or terminate participation where reasonably necessary, including where a participant: violates these Terms; engages in inappropriate or disruptive behavior; shares or distributes course materials without permission; records sessions without authorization; harasses or threatens instructors or participants; or uses our services for an unlawful or unauthorized purpose.

Any refund resulting from termination will be determined in accordance with our refund policy and applicable law.

We will not be responsible for failure or delay in providing services where such failure or delay results from circumstances beyond our reasonable control, including but not limited to natural disasters, illness, emergencies, internet or technology failures, government restrictions, power outages, or other unforeseen circumstances.

Where reasonably possible, we will provide notice and attempt to reschedule or provide an appropriate alternative.

We value participant feedback.

If you have a concern, complaint, or issue regarding our services, please contact us as soon as reasonably possible so that we have an opportunity to address it.

We will make reasonable efforts to resolve complaints fairly and efficiently.

Unless otherwise required by applicable law, no person other than you and Heartful Parenting shall have any right to enforce any provision of these Terms.

We reserve the right to update or modify these Terms from time to time.

The updated version will be posted on our website with the applicable "Last Updated" date.

You are responsible for reviewing the Terms periodically. Where required by applicable law, we will provide notice of material changes.

These Terms shall be governed by and interpreted in accordance with the laws of Hyderabad, India without regard to conflict-of-law principles.

Any disputes shall be subject to the applicable courts and jurisdiction of Hyderabad, India unless otherwise required by applicable law.

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions will continue to remain in full force and effect to the extent permitted by law.

These Terms & Conditions, together with our Privacy Policy, Refund and Cancellation Policy, and any other policies expressly incorporated into these Terms, constitute the entire agreement between you and Heartful Parenting regarding your registration for, purchase of, access to, or participation in our services.

These Terms & Conditions apply to all Heartful Parenting courses, classes, workshops, programs, digital resources, educational materials, and other services, unless we expressly state otherwise in writing at the time of purchase or registration.

The specific details of each course or program, including its content, duration, schedule, format, price, and included resources, will be communicated to you at the time of registration or purchase. Such details form part of your agreement with us but do not replace or override these Terms & Conditions.

If any provision of these Terms conflicts with a specific written term expressly provided by Heartful Parenting at the time of purchase or registration, the specific term will apply only to the extent necessary to resolve that conflict.

No other verbal or informal communication will modify these Terms unless confirmed by Heartful Parenting in writing.

By registering for, purchasing, accessing, or participating in any Heartful Parenting course, class, workshop, program, or service, you confirm that you have read, understood, and agreed to these Terms & Conditions.

If you do not agree with these Terms, please do not register for or access our services.

Heartful Parenting — www.heartfulparenting.org